Contact Us : sandman.com

Our office is open 8:30 AM to 5:00 PM Monday through Friday, Chicago Time (CST). If you need to place an order, check on order status, return something or need tech support and it's during business hours, give us a call at (630) 980-7710.

Current Chicago Time:

If we're not open (or you're not in a rush) you can also email us any time at: sales@sandman.com. Email inquires are generally responded to within 1 business day.

Talking on the phone is the preferred method for troubleshooting technical problems since we usually have a lot of questions and an email exchange can get quite lengthy. Before calling about a phone line problem, see if anybody made any changes to the phone lines (or carrier) recently. Did the problem start after the change?

You might also want to refer to our Knowledgebase, or we can suggest some knowledgebase articles for you to look at. The Knowledgebase will give you comprehensive answers to difficult problems with phone stuff, and tell you how to do testing.

Our office is located in Elk Grove Village, IL (suburb of Chicago) We don't have a walk-in storefront. If you're local and want to pick up something, you can call us and place a Will-Call Order. Please call at least 30 minutes before you want to pick up so we can have it ready for you at the will call desk.