Touch-Tones are used in every aspect of business today!   It's time to have a DTMF Decoder!

If you can't test DTMF to see if it's being sent and received correctly, how can you efficiently troubleshoot your customer's equipment? This is an investment that will pay for itself by saving you just a few hours of chasing your tail!  Now you can "see" Touch Tones!

One great application is getting the Speed Dial #'s out before swapping out equipment. The customer usually doesn't have a list of all those Speed Dial numbers, so they're thrilled when you give it to them!

Don't guess!  Use our Decoders for diagnosing problems with:

• Voice Mail
• ANI
• IVR
• DTMF DID
• Speed Dial
• Checking Dialers
• Decoding ABCD digits (AUTOVON, PBX In-Band Signalling, and Alarm Systems)
• Simple SMDR (on the Tone Master TM16 Plus model with serial port)

You're wasting your time trying to fix this stuff without an inexpensive Digit Decoders...in many cases problems can't be fixed without one!

Tone-Master TM-16 PLUS with RS-232 Serial Port

DTMF Decoder

Does Tone, Rotary and Flash Timing!

Will decode audio from a Tape Recorder or Sound Card

Has an RS-232 Serial Port and Windows PC Logging Software.

See the last 80 digits dialed with the built-in 80 character buffer... Scroll right or left to view the digits in the 16 character LCD display.

Built in Speaker to Monitor Call Progress.

Decodes audio without talk-battery (not necessarily a phone line). The TM-16 Plus has a 3.5mm jack so you can feed it digits from a tape recorder or sound card.

Connect the 1200 Baud DB-25 RS-232 port to your laptop with the included Windows software that time stamps each string of digits, go do other service calls, and come back and see what actually happened while you were away!

It's pretty hard to sit and stare at a display while waiting for an error to occur. This is the answer!

Included Windows PC Software that Time and Date Stamps each call.

Pays for itself the first time you use it!

Comes with sandman.com 30-Day Moneyback Guarantee

TONE-MASTER TM-16 PLUS W/SERIA

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Tone Master AC Adapter

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Part # TOH3N

TONE MASTER AC ADAPTER

$8.95

PC-GRABBER MODEL 307

  Create your own PC applications that use Touch Tones!

The PC GRABBER Model 307 is made for developers that need a way to read DTMF into their computer application, thru a serial port

It will also send DTMF using a reduced AT command set (similar to using any Hayes type modem). Can be used with any terminal program like HyperTerminal, Zterm or Minicom. It doesn't come with any software.

The PC GRABBER Model 307 simply plugs into a 9 pin serial port, and has a modular jack for the phone line. It's powered by the computer's serial port. Comes with a cord with alligator clips, or use any modular cord.

Easy to Use:

• ATD13125551212 dials 1-312-555-1212
• Use an AT Command to Answer the Line
• Use an AT command to Hang-up the Line
• Get a RING when the line rings
• Get ASCII digits when the Model 307 hears them
• Sends and Receives fourth column ABCD tones

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PC GRABBER/DIALER MODEL 307

 Whozz Calling 2: Call Accounting / Caller ID Box

Whozz Calling 2 Front Panel

Whozz Calling 2 Rear Panel

It's like a Swiss Army Knife for phone lines! It will record whatever information your customer needs to know about his phone lines. A real problem solver!

Actually records the digits dialed on INBOUND calls too! This means you can match the Caller ID number with the mailbox the caller dialed on a Voice Mail system. If he hangs up or doesn't leave a message, you can still call him back and know what he wanted!

Here's what it will do (turn any of these On or Off!):

• See Inbound Caller ID (with name if delivered)
• See any DTMF digits dialed ON INBOUND CALLS! Use this to verify what mailbox was dialed along with the Caller ID number!
• See OUTBOUND calls - records 25 digits (like beeper #s etc.) including * and #
• See the Time, Date and Duration of all calls... IN and OUT!
• Detailed real time data for On Hook, Off Hook, Flash and Ring Signals - allows for diagnosis of hard to find problems on PBX and Voice Mail systems.
• Get information before, after, or before and after each call

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2 LINE FULL FEATURE WC BOX

Whozz Calling 4: Call Accounting / Caller ID Box

Detailed real time data for DTMF, Caller ID, On Hook, Off Hook, Flash and Ring Signals... Allows for diagnosis of hard to find problems on PBX and Voice Mail systems.

• 4 or 8 ports with a DB-9 Serial output to connect to a Serial Printer or PC!
• Can be chained together to cover 40 lines into ONE serial port!
• Actually records the digits dialed on INBOUND calls too! This means you can match the Caller ID number with the digits that the called dialed into a Voice Mail System.
• It's like a Swiss Army Knife for phone lines! It will record whatever information you need to know about phone lines. A real problem solver!

Here's what it will do (turn any of these On or Off!):

• See Inbound Caller ID (with name if delivered)
• See any DTMF digits dialed ON INBOUND CALLS! Use this to verify what mailbox number was dialed along with the Caller ID number!
• See OUTBOUND calls - records 25 digits (like beeper #s etc.) including * and #.
• See the Time, Date and Duration of all calls... IN and OUT!
• Detailed real time data for On Hook, Off Hook, Flash and Ring Signals - allows for diagnosis of hard to find problems on PBX and Voice Mail systems.
• Get information before, after, or before and after each call
• Block or Allow up to 50 phone numbers from ringing through! You can also block PRIVATE and UNAVAILABLE calls.
• Programmable First Ring Suppression prevents calls from being answered before the Caller ID information is delivered (between the first and second ring).
• Comprehensive (very detailed), or simple data output formats.

Use the Whozz Calling 4 or 8 with a PC (front end) and custom software to control your phone lines... Using the "IN" & "OUT" modular jacks, you can pass or block each call depending upon:

• Incoming line number
• Time of day
• Area or Exchange Code
• List of 10 or a million phone numbers

Applications:

• Pop up customer records on screen before answering the call. Allows for a few moments to review client's information before responding.
• Build prospect mailing lists for Call-ins. Criss-cross phone numbers with names and addresses.
• Call back customers that hang up during busy times. Unit logs every call whether answered or not.
• Save time taking orders. Bring up customer records and save precious seconds during peak hours.
• Automatically bill clients. Route date, time and duration of each call directly to your billing software.
• Determine the number of telephone personnel required. Track number of rings before calls are answered and duration of calls.
• Determine outbound telemarketing productivity. Calculate # of successful contacts vs. number of calls/total time on phone.
• Track Interactive Voice Response (IVR) selections. Unit reports all digits dialed during a phone call.
• Increase modem/LAN security. Inbound hardware blocking prevents unauthorized access to sensitive data.
• Great BBS applications. Use Caller ID to verify new users, stop password sharing and discourage hackers.
• Deterring employee personal calls and unauthorized long distance usage. Cross check outbound calls with telephone bill charges.

Data Format

Inbound Outbound Indicator

Start End Indicator

Caller ID Checksum Indicator Good/Bad

Date Field (Day, Month)

Phone Number Field 12 Characters

Name Field, 15 Characters (Name is delivered in some areas referred to as Caller ID Deluxe).

In

O3

I

E

0276

G

B3

09/26

11:28 AM

123-456-7890

ABCD Incorpora

CR LF

Out

O4

O

E

0557

G

00

09/26

01:27 PM

987-654-3210

123456

CR LF

Line Number is user selected

Duration of call in seconds

Number of rings before call was answered

Time including AM/PM indicator

Outbound Calls additional digits dialed are shown

Carriage Return & Line Feed

NOTE: Special version available for foreign countries using DTMF Caller ID (name not available), or British / ETSI Caller ID.

Mention you saw it on the Internet and get your first 4 Port box for development, at a discount! You can chain 4 and 8 Port units together to cover up to 40 lines.

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WHOZZ CALLING 4 CID

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Whozz Calling 4 or 8 Battery Backup for Real Time Clock

The clocks in these units are set by Caller ID signals, from the phone company. If you don't have Caller ID and just want to record DTMF, you can set the clock using a Touch Tone phone, and the Battery Backup will retain the time if the unit gets unplugged.

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Part # CID4P

CLOCK BATTERY BACKUP FOR WC-4

$15.00

Whozz Calling 8: Call Accounting / Caller ID Box

Same features as 4 Port unit, chains with 4 or 8 Port units to cover up to 40 lines.

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WHOZZ CALLING 8 CID

CALLER ID LINK: Windows TSR Type Program for SCREEN POPS

Plug your Whozz Calling (Full Feature only, but not with Memory/Modem) into a serial port on your PC, and it will record all activity, including outgoing if you have a Full Feature unit, into a flat file on your hard disk. It starts automatically with windows. Everything is time and date stamped. For incoming calls, the program leaves the last Caller ID number received in a separate file for each line (like whooz01.dat, whooz02,dat, etc.).

If you want to bring Caller ID into a custom written program, you simply have the program open the small flat file for the appropriate line number, when you want to do a screen pop for that line.

It's usually easier to read and parse the information from a file, than to read the serial port (which is what Caller ID LINK does for you). You might even be able to read the flat file from a regular database program (like Access).

Since you never know which line you need to answer (Murphy's Law says that more than one line is going to ring at the same time), your program needs a way for you to tell it which line you're going to answer, so it will pop the correct information.

If you have 12 or fewer lines, the F Keys (above the numbers on a keyboard) are the easiest to use (if your program doesn't already use them). You may also be able to use a two key combination, like SHIFT and the F Key.

This works best on a Square Key System (where all of the lines are the same line number on every phone). That way, someone can hit the F Key even before they answer the line, to see who's calling. On a PBX, you could hit the F Key after the line is answered, if the line number is shown on the phone's display.

Requires Windows 95 and up, a PC with a minimum 486-66 with 32 meg of RAM, a serial port, hard drive with 10 meg free, and a Network Interface Card (NIC) so other computers on the network can access the Caller ID data.

This PC becomes the Caller ID Server.

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CALLER ID LINK WINDOWS WC4 TSR

CALLER ID WATCH PLUS NETWORK - Up to 80 LINES!
     CALLER ID and CALL ACCOUNTING DISPLAY SOFTWARE

See Caller ID information on any Windows PC on your network... BUT:
You can also see the Caller ID on any Windows PC on the Internet!

Works with the 2 Line, 4 Line or 8 Line Whozz Calling Box. The 4 and 8 line Boxes can be chained together to cover up to 80 lines!	Your choice... See 2, 4, 8, 18 or 40 lines on a screen at once. Hit the SPACEBAR to see the next screen - up to 80 lines. Works with any Windows PC on the Internet! I can see what's happening at the office from my laptop and home using wireless cellular data (I use Verizon). With the Full Feature Caller ID Box you can see when a line is busy (the red LED lights), and you can see outbound calls - including the number dialed. All call information is logged to a flat file, which can be imported into Excel or Access to be sorted any way you need it.
Installation requires some knowledge of Windows networking, including IP addresses.
Requires an 800x600 or larger monitor.

Look Up Callers in your own Database...

Click on the Line Number with your mouse, and capture your choice of the
Phone Number (with or without dashes) or the Name to the PC's Clipboard.

Then Hit ALT TAB to switch to a running program, and hit CONTROL V
to paste the Name or Number into your program.

But That's Not All...

It Talks!

Know who's calling without even looking at the screen!

Talking Caller ID on your PC

When a new call comes in, you can tell Caller ID Watch Plus to talk to you!  It will tell you the Line Number, the Name and/or the Phone Number.

CLICK HERE to listen to Caller ID Watch talk!

You can turn the speech on or off on any PC, but it even talks on a PC anywhere on the Internet!

Caller ID Watch Plus will make every incoming call easier:

• See who's on each line before you answer it...
                     Your phone will need a button for each line, or a way to select which line you're answering
  
• See who's on other lines, that you're not talking on
  
• See which lines are busy, and which are idle (requires Full Feature Caller ID Box)
                     Know whan all lines are busy, or when you need to add lines
  
• See which lines are busy with incoming calls, and which lines are busy with outgoing calls
                     (requires Full Feature Caller ID Box)
  
• If you have a PBX (not a Key System with a button for each line), it lets you see the status of all of the lines on the system (busy or idle) just like you had a Key System  (requires Full Feature Callr ID Box)
  
• Look at the Call Log to see if you missed calls  (requires Full Feature Caller ID Box)
  
• Look at the Call Log to see how many times the line rang, if it was answered, and the duration of the inbound or outbound call  (requires Full Feature Caller ID Box)
  
• Call Counters for each line show you which lines the incoming calls are coming in on, as well as a total incoming call counter in the upper right corner of the screen (easily reset)

Network Setup is easy...

The Network Setup Wizard makes it easy to install on a network. For use outside the network on the Internet, instructions on opening a port on your firewall are included in the Help Section of the Caller ID Watch Plus.

Click to see larger screenshot

Use the Call Logging features...

Call Log can be exported to Excel or Access	Call Log exported into Excel for manipulation

Uses the full 800x600 monitor

Caller ID Watch PLUS Incoming, Outgoing, and Logging Features:

Caller ID Watch PLUS includes an Inactivity Warning which plays a sound to let you know if no Caller ID has been received in X minutes:

Requires Windows 98 or up, minimum Pentium 100 with 256meg of RAM, a real serial port (not a USB/serial converter), hard drive with 200 meg free, a Super VGA (800x600 minimum) Monitor, and a NIC (Network Interface Card) if you plan to use it over a network or over the Internet.

The voice features (spoken Caller ID) require a sound card and speakers.

Comes with a Dongle that connects to the serial port on the PC that's collecting the data from the Caller ID Box. No limit on the number of client PCs.

IMPORTANT NOTES:

1. If the information you need from Caller ID Watch Plus is important to you, you should probably run it on a dedicated PC. If other software on the PC crashes Windows, you'll lose the information until the computer is reset. Even old versions of Windows (like 95) do an incredibly good job if there is only one program running on the PC. Be sure to remove everything from the Startup Group, and stop the Virus Scanning software on that cheap dedicated PC.

2. Caller ID Watch Plus Network uses UDP Packets which are not absolutely guaranteed to get to the client PC. In reality, we haven't seen dropped packets on the network, but you shouldn't use the network for life safety applications. Even if a packet gets dropped over the network, the main PC collecting the Caller ID information will have all of the information in its log. To get the UDP packets outside of your network, you'll need to choose a port for them to be sent on, and that port will have to be opened in the firewalls.

3. If you plan to view Caller ID information over the Internet from a PC that has a dynamic IP address (that changes often like residential cable, DSL or a cellular phone data connection), you'll have to click on the Network Setup Wizard each time the IP address changes to send the new IP address to the main PC running Caller ID Watch Plus Network. That takes about 10 seconds.

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CALLER ID WATCH PLUS

We Specialize in Strange Telecom Stuff!

If you need a piece of telecom or electronic equipment manufactured, use our telecom expertise, our existing products, our plastic enclosures, and short run manufacturing experience to help you get your product made quickly.

It may take us as little as a day to engineer a way to solve a strange problem, and only a short time to put it into production... even in small quantities.

DTMF FLASH GENERATOR

  DTMF Flash Generator

This amazing line powered device will flash (or hang-up) the line for up to a second in response to a pre-programmed code. It's always listening on the line.

Using the DTMF Flash Generator to provide a CPC:

Many phone systems allow in-band signalling to indicate to the device connected to an analog station port that the trunk has received a CPC signal from the phone company, and the outside party has hung-up. In-band signalling can be a DTMF digit (including A, B, C and D fourth column tones), dial tone, busy signal or reorder tone. These tones are usually used to signal a voice mail system that the outside party has hung-up.

It's usually necessary to program the phone system's analog station port as a voice mail port in order to use in-band signalling (this is how integration was done in the past). If the system supports sending a DTMF digit when it receives a CPC signal on a trunk, this is the most dependable way of proving an open-loop disconnect to the device on the analog station port. Any other methods have to recognize a tone or silence, which can lead to cut-offs when you don't want them.

Keep in mind that even if the phone system does support in-band signalling when it receives a CPC on a trunk, it may not send the DTMF digit when on a station to station call. That means that a voicemail will hang-up on trunk calls, but not on messages left from a station

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DTMF FLASH GENERATOR

DTMF TONE GENERATOR

  DTMF Tone Generator

This amazing line powered device will dial whatever DTMF digits you want, in response to a pre-programmed code. It's always listening on the line.

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DTMF TONE GENERATOR

1 BUTTON ALERT DIALER

No Phone Needed...

Just Push the Button!

Goes off-hook when the button is pushed,
and dials the pre-programmed number.

It will dial a up to 64 digits when the button is pushed.

The 1 Button ALERT Dialer is a single line, line powered dialer that will dial out on POTS lines or analog station ports. No external power or batteries are required.

Simply connect the 1 Button ALERT Dialer to an analog phone line or station port, push the White button, and it dials the pre-programmed phone number.

Remove the Button, and Trigger it Automatically with a Dry Closure!

You can trigger this dialer automatically with a dry-closure (just a short, no voltage). Have a device call you when something happens! Seeing the Caller ID is a good way of knowing what's happening. We can add wires instead of the Button for $5, or you can do it yourself (requires soldering). Just short the wires to make it call out.

In quantity, we can program the 1 Button ALERT Dialer with any desired number right from the factory, so you don't have to do any programming.

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1 BUTTON ALERT DIALE

SUPER TINY DIALER™

The World's Best Autodialer / Hotdialer!

Small enough to fit INSIDE many phones!

The Super Tiny Dialer™ is a single line, line powered dialer (no external power or batteries required). Simply connect it in-series with one or many phones (or a phone system), dial a code you program (like ##), and it dials the pre-programmed phone number. For long distance use, you'd program it with the PIC code (like 1010288 for AT&T), or other access number for the Long Distance Company you're using.

CLICK HERE to view the programming instructions in PDF format (No Password, so this can't be used for programming).

WARNING:

If used in a Life Safety application like a 911 phone, Elevator Phone or Pool Phone, be sure the customer agrees in writing to check the operation on a regular basis (or don't sell it to them). Something may go wrong with the line, the pair, the Priority Line Grabber™, the Super Tiny Dialer™, or the phone. An emergency isn't the time to find out there's a problem! Be sure to call the Police or Fire non-emergency number to let them know you're going to be testing, before the test.

Use our PC Grabber Deluxe Model 3 for programming multiple dialers with the same or similar numbers, automatically. Just write a simple script, then play it into the dialer (on-site or remotely).

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SUPER TINY DIA

Mini HotDialer™

The Mini HotDialer™... for Phones that Only Make OUTGOING Calls
 

This is a great  HotDialer for No-Dial, Guest Phones, Taxi Phones, Money Transfer Phones and any phone that doesn't receive incoming calls.

Fit in almost any phone, OR  plug it into the wall jack and plug the phone into it, OR  put it in the phone room (it doesn't have to be inside the phone):

The Mini HotDialer™ is small enough that we can fit it inside any of our phones, including our No-Dial Trimline phone (except the Compact No-Dial).

It's only made for phones that make outgoing calls.

You can use it on any phone and answer an incoming call, but it might dial the pre-programmed number in your ear when you answer. Not terrible, but annoying.
 

The Mini HotDialer™ is less expensive than our Super Tiny Dialer™ (above) because we didn't include the circuitry to prevent it from dialing the programmed HotDial number when the phone is answered. If you aren't going to receive incoming calls on the phone with the HotDialer, this is an economical Dialer that works great!  If you are going to receive calls, use our slightly more expensive Super Tiny Dialer™.

The MiniHot Dialer™ is a single line, line powered dialer (no external power or batteries required). Simply connect it in-series with one or many phones (or a phone system), program the number you want it to dial automatically when a handset is lifted, and it will HotDial that number automatically as soon as the handset is lifted. Besides the phone number to dial you can program in a delay or a trunk access code like a "9 pause" before the number is dialed.

Works great with our No-Dial phones for calling taxis, 911, customer service etc. It's small enough that we can fit it inside any of our phones, including our No-Dial Trimline phone.

CLICK HERE to view the programming instructions in PDF format (No Password, so this can't be used for programming).

WARNING:

If used in a Life Safety application like a 911 phone, Elevator Phone or Pool Phone, be sure the customer agrees in writing to check the operation on a regular basis (or don't sell it to them). Something may go wrong with the line, the pair, our Priority Line Grabber™, the Mini HotDialer™, or the phone. An emergency isn't the time to find out there's a problem! Be sure to call the Police or Fire non-emergency number to let them know you're going to be testing, before the test.

Use our PC Grabber Deluxe Model 3 for programming multiple dialers with the same or similar numbers automatically. Just write a simple script, then play it into the dialer (on-site or remotely).

Comes with sandman.com 30-Day Moneyback Guarantee

MINI HOT DIALE